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ONLINE CHAT

 

Companies won’t talk to me anymore. I can use their excellent online service, except it isn’t. Some are worse than others, but most are awful, blaming “these difficult times”.

 

When I call I’m given a choice of numbers to press. The last one is for a customer service provider but there are further aural obstacles before I’m told the wait maybe 45 minutes. I wait 45 minutes. They cut me off.

 

Some have started an online chat service. Last week Samantha asked: “Can you bare with me for a moment?”

 

So I stripped off and Face Timed her. That worked.

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